Friday, April 30, 2010

Webinar: How to Move Your Contact Center to the Cloud

Contact Centers are constantly upgrading and evolving in order to provide optimal service to their customers. However, issues such as older hardware or software capacity constraints; costly hardware, or software upgrade cycle are hindering their performance. Cloud-based solutions have emerged as an ideal alternative to overcome these challenges, and more. Today, contact centers are moving into "the cloud" as a way to enter the next generation of communications with customers.

Source: TMCnet-News

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